Terms & Conditions

Terms & Conditions of Enrolment

all enrolments are subject to these Terms and Conditions, which are legally binding upon confirmation and student acceptance by Bournemouth City College (BCC). The student must follow and complete the course of study at BCC and declare to accept all current UK laws,including returning to their native country at the end of their studies


is the process of enrolling a student onto language course at BCC. By accepting these Terms and Conditions of Enrolment, the student confirms that he/she understands the BCC Terms and Conditions and he/she is happy to proceed with the application. The application is fully accepted when the enrolment fee of £100 is received by BCC. This is a non-refundable fee. BCC reserves the right to withhold a student’s application if false information has been provided by the student.


for any purchase of a language course from BCC, the full course fees including any additional services will be required to be settled no later than 4 weeks before the course is due to begin. The student is fully enrolled on the course, once the full payment for the course and other services is received. BCC reserves the right to cancel the course package, accommodation and all other services if this payment condition is not met.

The fees for language courses and additional facilities offered by BCC are valid from 1st January to 31st December each year and are reviewed yearly. Course fees are calculated in complete weeks and any partial week is counted as a full week. BCC will not refund any fees in the event that:

  • Services pre-booked and arranged in the application form are not used.
  • Late entry to the course or periods of absence without any notification and explanation from the student.
  • Days when the school is closed due to public or official holidays.
  • The student decides to leave the course early.
  • The student is dismissed for misconduct or inappropriate behaviour before or during the course period.

Course payment

can be made by different methods: bank transfer, by UK cheque payable to Bournemouth City College Ltd., cash (at the office of BCC), debit or credit card. Bank details for bank transfers are as follows: Bournemouth City College Ltd.,HSBC Bank, 59 Old Christchurch Road, Bournemouth, BH1 1EH, UK

Bank details for transfers are as follows:

Bournemouth City College Ltd.


Account number:   92093111

Sort code:  40-13-07

IBAN:  GB69HBUK40130792093111

Swift code: HBUKGB4102T

Transport Fee

payment for transfer from a UK airport is required to be paid 4 weeks in advance together with a full payment for the course.Any cancellation of transfer from a UK airport within 4 weeks period prior the student’s course start date will be reviewed at the discretion of the Managing Director.

School holidays

BCC is closed on public holidays. The bank holiday calendar can be found on: www.uk-bankholidays.co.uk. You can only take additional holidays during the course, if you tell us in advance and they are approved by the Managing Director. We will not give any refunds or extend your stay if you take time off during the course.

Language course

BCC is committed to providing you with quality English courses, full attention to individual student’s needs, interaction during the lesson and an effective teaching approach. Your course will finish as requested in your application form. BCC will issue each student an end of course report(on request), together with an End of Course certificate. Courses are not transferable to other people.

Change of course

Students have the right to change the course. All course changes must be in writing, posted or emailed to the BCC office. The notification period for a change of course is 2 weeks prior to the date the course is due to begin. No refund will be made back to the student, if there is credit available due to this change, it can be used for any course extension or purchase of a new course within a 12 month period.


if you want to cancel your course, the cancellation notification needs to be in writing and sent by post or email to info@bournemouthcitycollege.com at least 4 weeks prior to arrival date. Tuition fees will be refunded at the Managing Director’s discretion. No refund will be issued if the cancellation is made less than 4 weeks before student arrival. Should the application for a visa be refused, BCC will refund any tuition fees paid in advance less an administration fee of £100, subject to you sending us a copy of the refusal letter before the start date of the language course.

Cancellation policy:

if a student wants to cancel the course, the cancellation notification needs to be in writing, sent by post or email to info@bournemouthcitycollege.com at least 4 weeks prior to the date the course is due to begin. Each cancellation request will be reviewed solely by the Managing Director and any refunds (if applicable) will be given at the sole discretion of the Managing Director. If a student wishes to cancel an enrolment less than 28 days before the date the course is due to begin, two (2) weeks tuition and accommodation fees are payable to BCC. No refund will be issued if the course cancellation is made once a student has started his/her course. If you are unable to complete the course because of serious illness or family bereavement, documentary evidence may be requested. Cancellation due to COVID-19 infection will be reviewed individually and assessed on the individual circumstances of each student. Refunds cannot be processed until BCC has been paid in full for all services booked.

Agency/Representative bookings

when booking through an agency, the terms and conditions of that agency also apply and students must contact the agency if they want to request any changes to the booking.

Visa application

each student has to apply for an appropriate visa to study at BCC. Information about visas can be found at: www.gov.uk/check-uk-visa. If a visa application is rejected and we receive written evidence at least 28 days prior to arrival, we will refund the fees received in full, less an enrolment fee of £100. Where we receive this evidence, the refund will be paid to you within 14 days of providing us with bank details and a signed authorisation that the refund should be paid to that account.

If written evidence of a refusal is received less than 28 days prior to arrival then the refund will be paid less the enrolment fee and following non-refundable payment of two (2) weeks tuition and accommodation fees.


you could be expelled (asked to leave the school) for the following reasons: poor attendance (80% or less), poor behaviour (bullying, harassment, bad behaviour), stealing, or damaging the name and reputation of BCC. In the cases of expulsion from school, no refund will be given and no certificate will be issued to the student.


is provided in the BCC Residences. The accommodation fee is calculated per week and partially used weeks will be charged as a full week. Any request to change or cancel the accommodation must be in writing, posted or emailed to the BCC at least 4 weeks before requested change or cancellation. If a student wishes to cancel an enrolment less than 28 days before the date the course is due to begin, two (2) weeks accommodation fee will be charged. No refund will be issued if the cancellation is made less than 28 days before a student’s course start day or if the student is already on the course with BCC. An administration fee of £30.00 will be charged for each request to change accommodation. In special circumstances, a refund for accommodation will be agreed by the Managing Director.

Liability and Insurance

BCC will not take any responsibility for courses which are not running due to public disturbances, industrial action, natural disasters or epidemics. Each student is advised to arrange private insurance to cover medical and health problems or damage or loss of private possessions. Should a student have a specific health issue, they should inform BCC at the time of enrolment and clearly state in the application form. BCC is not liable for any loss or damage or personal belongings at the BCC Residences and students are strongly advised to arrange personal contents insurance for this reason. Any damage to BCC property, whether intentional or not, must be paid by students in full.


if you have any problems with your course, accommodation or a member of staff or student, you should always talk to your classroom teacher or another member of the BCC Staff. BCC will always do their best to resolve any problems as quickly as possible.

Data protection

BCC may ask for your personal data to book your course and additional services before you arrive. When you book your course with us, we might need to share your information with third parties e.g. transport companies, examination bodies or the UK Home Office if they ask for it.